Best Western Chorley West Park Hall Hotel, Charnock Richard

I had a pleasant stay at the hotel, finding it to be good value for families thanks to the warm swimming pool and spacious family accommodations. The staff was exceptionally friendly and helpful, particularly with dietary requests. However, I did notice that some areas of the hotel could use a bit of updating, and my experience with the dining could have been better due to limited vegan options and a few service hiccups.

I had a mixed experience at this hotel. While the leisure facilities were enjoyable and the staff were helpful, the cleanliness and state of the rooms left much to be desired. The dining experience was disappointing, and the location felt a bit rundown. Overall, I think it has potential but requires significant improvements in maintenance and dining options.

I recently stayed at the hotel for a brief getaway and found it to be an interesting mix. The staff were genuinely accommodating and attentive, which made the experience more enjoyable. The room layout, however, was not ideal as it felt cramped, and we had some issues with the furniture arrangement. The dining experience stood out positively, particularly during breakfast, but some meals were less impressive.

The hotel offers a mix of experiences. On one hand, it has some great family accommodations and lovely leisure facilities, but on the other hand, the cleanliness and maintenance, especially in the rooms and wellness areas, left much to be desired. The staff was friendly and helpful during my stay, which was a plus. Additionally, while the leisure amenities were enjoyable, the overall condition of the hotel seemed neglected and could use significant updates.

Our stay at the hotel was quite memorable, but not in a good way. The rooms felt outdated and cramped, and the cleanliness left a lot to be desired. While the staff tried their best to be accommodating, particularly during our dining experience, the food quality did not meet expectations. It was a hotel that seemed to be struggling with maintenance and upkeep, making it hard to recommend.